How to order a session
Follow these steps at your own pace.
1. Choose your session
Open a collection and select a session to read about it. If you are unsure where to start, use Find Your Session and choose a focus or a feeling.
2. Add it to your basket
On the session page, choose the quantity you want. Press + Add to basket once. You can carry on browsing and add other sessions before paying.
3. Check your basket
Press Basket near the top of the page. Check the session names and quantities. Remove anything you do not want, then press Checkout.
4. Enter your email address
Under Your Email, enter the email address where you want to receive your order messages and completed report. Check the spelling, then press Continue.
5. Add your session details
Enter the recipient’s full name, date of birth and session intentions. The recipient is the person the session is for. Read the Client Agreement and complete the required fields.
6. Review and pay
Follow the Payment step using an option shown at checkout. In Review & Purchase, check your sessions, details and final total. When you are ready, use the final purchase button to place your order.
7. Look out for your emails
First, look for your order confirmation. Alexander will then confirm when your sessions will be completed. After the work is complete, your completed report will be sent to your email.
Choosing a session
What am I buying?
You are buying a personalised remote session carried out by Alexander Trueman. Each session has its own focus. Read the description to see what it covers before adding it to your basket.
How do I choose the right session?
Visit Find Your Session. Start with a simple focus such as Protection, Healing or Prosperity, or choose a more specific keyword or feeling. You can also search for a session by name.
Do I need to join a video call or visit anywhere?
No. These are remote sessions. You do not need to travel, join a video call or attend an appointment. Alexander carries out the work remotely and sends your completed report by email.
Can I order from another country?
Yes. Sessions are performed remotely, so you can order from wherever you live. Use an email address you can access easily.
Placing your order
Can I buy more than one session?
Yes. Add each session to your basket before going to checkout. Check the quantities so you only order the number you want. In Session intentions, say what you would like each session to focus on.
What information do I need at checkout?
Have these details ready:
Your email address.
The recipient’s full name.
The recipient’s date of birth, written as day/month/year.
Your intentions for the session or sessions.
For example, a date can be written as 23/04/1960. Fields marked with an asterisk (*) must be completed.
What does “session intentions” mean?
It means what you would like your session to focus on. A short, clear sentence is enough. For example: “I would like protection and stronger personal boundaries.” If you have no particular intention, you can write “Open to guidance.”
Can I order for someone else?
Yes. Enter the name and date of birth of the person receiving the session. If your basket covers more than one person, use Additional recipients to match each person to their session and intention. Share someone else’s details only with their permission, or where you are authorised to act for them.
What if the session is for a home or space?
Choose the appropriate session and explain which home or space it is for in Session intentions. For Recipient date of birth, enter Not applicable. If you are unsure what to enter, contact Alexander for help.
Do I have to create an account?
You can use the standard checkout with your email address. If you see a Sign in link, it is for customers who already have an account. It is not the same as the Continue button.
I am not confident using the website. Can someone help?
Yes. Contact Alexander and say which part you need help with, such as choosing a session or completing checkout. You can also keep this guide open while you place your order.
Prices and payment
How do I pay?
Use the payment options shown at checkout. The options available can depend on your device and location. Follow the on-screen instructions, then check your order and final total before placing it.
What are GBP, EUR and USD?
They are currency names: GBP means British pounds, EUR means euros and USD means US dollars. Use the currency buttons on the session pages to see estimated prices in the currency you recognise.
Why might checkout show pounds after I chose euros or dollars?
The currency switch changes the prices displayed while you browse. The store’s base currency is GBP. Check the final currency and total shown at checkout before paying; your bank or payment provider may apply its own conversion rate or fees.
What if a payment does not go through?
Read the message shown at checkout and check the details you entered. If you are unsure whether an order was placed, check your email for a confirmation before trying again. Contact Alexander if you need help checking the order.
Where can I read the terms before ordering?
Read the Terms & Conditions before placing your order. The checkout also includes a Client Agreement for you to read.
After you order
When will my sessions be completed?
After you place your order, Alexander will confirm when your sessions will be completed. Check the email address you entered at checkout for that message.
What will I receive afterwards?
Once your sessions are complete, Alexander will email your completed report to the address entered at checkout.
Do I need to be online at a particular time?
No. You do not need to stay online or join a call for these remote sessions. Look out for Alexander’s confirmation of the completion timing and your completed report afterwards.
I cannot find an email. What should I do?
Check your inbox, then your spam or junk folder. If you still cannot find the message, contact Alexander. Include your order number if you have it, and the email address you used at checkout.
I made a mistake in my details. What should I do?
Contact Alexander as soon as you notice. Include your order number if available and explain what needs correcting. This could be an email address, a recipient’s details or a session intention.
Can I ask a question after receiving my report?
Yes. You are welcome to contact Alexander with questions about your session or report. Include your order number if you have it so the order is easier to find.